Accessibility Guide
At GC Aqua Park, we want every guest to feel welcome, supported and ready to have a cracking day on the water.
Our Accessibility Guide explains the support available for guests with disabilities, hidden disabilities, sensory needs, mobility needs, low vision, hearing needs, and carers or companions.
GC Aqua Park is an open-water activity, so participants must be able to swim and move safely in a tidal saltwater environment. But where we can support access, comfort and confidence, our team is ready to help.
Commitment to Inclusivity
Our commitment to inclusivity is at the heart of what we do. We aim to create welcoming and accessible experiences for guests with a range of needs and abilities. This is reflected in our bespoke programs for individuals with disabilities, efforts to inspire the next generation of adventurers, and community events that celebrate our shared enthusiasm for water sports.
Getting to the Water
A Water Wheelies chair is available to assist guests with mobility needs across sand, beach areas, and shallow-water access.
The chair can help guests get closer to the water and support beach-to-water transitions. Carers, companions, parents, guardians, and support workers can also help guests feel prepared, confident, and comfortable during their visit.
Support people may assist with arrival, check-in, communication, transitions, supervision, or participation. Anyone entering the water must meet the relevant safety requirements.
Suitability depends on the guest’s individual needs, water confidence, swimming ability, and conditions on the day.
Before you VISIT
A visit to GC Aqua Park is active, outdoors, and water-based. The experience may involve sand, shallow water, floating inflatable equipment, movement between platforms, and changing tide or weather conditions.
Before booking, it is worth considering the guest’s swimming ability, water confidence, mobility, sensory preferences, communication needs, and whether a carer or companion may be required.
Our team can help talk through the environment, access options, and what to expect before you arrive.
Learn more about our [Positive Impact initiatives].
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Accessibility
Accessible Play Ticket: We offer a dedicated “Accessible Play” ticket that can be booked during any available session. This ticket is designed to provide an inclusive and enjoyable experience for guests with disabilities, ensuring they can participate in all the fun and excitement that GC Aqua Park has to offer.
Inclusive Facilities: Our park is designed with accessibility in mind, featuring ramps, accessible restrooms and improved access throughout the park. We strive to make every aspect of our park welcoming and accessible to all guests.
Supportive Team: Our friendly and trained team members are always on hand to assist guests with disabilities. Whether you need help getting to an attraction or have specific requirements, our team is here to ensure you have a fantastic and hassle-free experience.
Booking Information: Booking an Accessible Play ticket is simple and straightforward. You can book your ticket during any available session through our website or by contacting our customer service team.
Call us at (07) 5241 1615
Our team is dedicated to making your visit as enjoyable and comfortable as possible. Please reach out to us with any special requirements or questions you may have.
At GC Aqua Park, we are committed to providing an inclusive environment where everyone can have a great time. We look forward to welcoming you and ensuring your experience is nothing short of amazing.
Proud to support the Hidden Disability SUNFLOWER program.
Yes, GC Aqua Park caters for people with disabilities. We have a water wheelies chair available for use. We also have beach matting located at the entrance pathways to the undercover areas & café. GC Aqua Park supports guests with a range of access needs, but participation depends on swimming ability, water confidence, mobility, support needs and conditions on the day. If you would like to discuss or plan your trip to our venue further please contact us on 07 5241 1615 to speak with a manager.
Yes, we offer all companions free activities.
Yes. Patrons can watch on from our seated undercover area that is wheelchair accessible.
As many as needed
Deaf/ Hard of Hearing patrons are welcome at GC Aqua Park when accompanied by a carer. They may partake in the activity with the help of a carer.
Blind and Low Vision Patrons are welcome at GC Aqua Park when accompanied by a carer. They may partake in the activity by floating in the water with a lifejacket on or in our water wheelies seat with the help of their carer and our staff.
Yes, Public restrooms are located directly behind our venue in the parklands
Please see the link to locate the nearest “Changing Place” in the Broadwater Parklands.
There is 1 wheelchair accessible car park located directly behind our venue on the main road of Marine Parade. The Broadwater Parklands also offers plenty more accessible parking locations with pathways directly into our venue.
We do have an onsite air conditioned first aid room that can be used as a chill out space by any patrons at any time if needed.
You may contact our manager directly on 07 5241 1615 or hello@gcaquapark.com.au to plan your trip.