ALREADY BOOKED?
Change your booking
Plans changed? You can manage your Gold Coast Aqua Park booking online. Sign in to see the changes available for your tickets.
Open my accountUse the email address or mobile number you used when booking.
How to change your session
Sign in to your account
Tap Open my account above. Choose email or phone and follow the sign-in prompts using the details from your booking.
Find your tickets
Once signed in, select the Ticket icon next to the Account icon. Open the booking you want to change.
Choose and confirm your changes
Follow the available options to update your session. Review the date, time and any price difference shown before confirming. Check the updated booking details afterwards.
The options shown depend on your booking and availability. If you cannot see a change option, contact our team before making another booking.
Watch the walkthroughs
Change your booking
Follow our rescheduling guide on screen.
Watch the booking-change guide (opens YouTube)Access or create an account
Need a hand getting into your account? Start here.
Watch the account guide (opens YouTube)Need a hand?
I have not created an account
Create an account using the same email address or mobile number you used when purchasing your tickets. Complete the account details, then select the Ticket icon to find your booking. The account video above walks you through it.
I cannot see my booking
Check you are signing in with the email address or mobile number used for the purchase. If someone else booked, ask them to sign in with their booking details. Still missing? Contact us with your booking reference and the name on the booking.
There is no option to change my session
Contact our team with your booking reference and the change you would like to make. We can check the options for your booking. Do not make a second booking just to change the first one.
Still stuck? We can help.
Have your booking reference ready so we can find your booking.
07 5241 1615
hello@gcaquapark.com.au