Park Information

We made a video guide on how to reschedule your booking. View here.

Or you can log-in to your account now by clicking here and update your bookings. Below are the steps:

1. Go to our website → Tickets.

2. Tap the Account icon (bottom right) → log in with the phone/email used at purchase.

3. Tap the Ticket icon (next to Account icon) to update your session time or booking details.

We recognise and honour the Yugambeh people as the Traditional Custodians of the land and waters of the Gold Coast. Find out more about their enduring connection to this region by visiting this page.

To help keep everyone safe on the water, aqua socks are required for all participants. Only GC Aqua Park aqua socks are accepted, as they are specially designed for use in the water and provide the right grip for our inflatable course, so other types of grip socks cannot be used.

If you already have a pair from GC Aqua Park, you are welcome to reuse them as long as they are in good condition, with no holes or major damage.

Otherwise, you can buy a pair at the counter for $5.

View our video guide here.

How to Create an Account

1. Go to our website and tap Tickets.

2. Tap the Account icon (bottom right) → Create Account.

   • Use the same phone or email you used when buying tickets/passes.

3. Enter your details → Complete.

4. Tap the Ticket icon (next to Account icon) to manage bookings.

How to Log In

1. Go to our website → Tickets.

2. Tap the Account icon (bottom right) → log in with the phone/email used at purchase.

3. Tap the Ticket icon (next to Account icon) to update or change bookings.

How to Manage Bookings

1. Log in as above.

2. Tap the Ticket icon to update your session time or booking details.

To redeem online, either: ​

1. ​Select the 50 Minute Session – Southport and enter membership ID (don’t copy the # – it should be something like “89130000-301235300” that includes the dash “-“) at checkout; or
2. Simply log-in to your account now by clicking here, select the 50-min sessions and select “Redeem Membership” at checkout.
3. Or you can watch this guide on how to redeem.

To redeem online, either: ​

1. ​Select the 50-min sessions and enter membership ID (don’t copy the # – it should be something like “89130000-301235300” that includes the dash “-“) at checkout; or
2. Simply log-in to your account now by clicking here, select the 50-min sessions and select “Redeem Membership” at checkout.
3. Or you can watch this guide on how to redeem.

If you bought or received a gift card and are wondering how to redeem it online, we made a video guide you can easily follow. Please click here to watch the video.

Alternatively, if you prefer to redeem your gift card on-site, it’s just as easy! Simply show the Gift Card QR code to our friendly front desk staff so they can scan it for you.

GC Aqua Park is an awesome but strenuous inflatable water park course. All participants must have strength, stamina and fitness and be able to swim in a salt water tidal environment.

Life jackets are provided as part of your entry fee and are compulsory to wear.

Absolutely! We are located in a saltwater tidal environment, which can change from 1 meter to 3 meters in depth – so the ability to swim is a must!

Guests aged 5 and over can use the main park. Children aged 5 to 9 must be accompanied on the water by a paying supervisor over the age of 10. The maximum ratio is one supervisor to two children, and everyone must follow the buddy system.

Fun City is for children under 5. Children must be accompanied by a guardian, and one supervisor may accompany up to two children. Only the child’s Fun City ticket needs to be purchased.

The only other restriction is your ability! If you can swim and can pull your own weight up onto and throughout the course – then you are all set to have awesome fun at GC Aqua Park!

Yes. Children aged 5 to 9 using the main park must be accompanied on the water by a paying supervisor over the age of 10. The maximum ratio is one supervisor to two children. Everyone must follow the buddy system at all times.

Our sessions are on the opening hours page. Please arrive at least 30 minutes prior to your session to sign-in, sign the waiver (if not already done online) and receive your wristband and have your lifejacket fitted.

Each session goes for 50 minutes. If you are doing a double session of 100 minutes, you will be required to return to the beach corralling area, ready to head out with the next session. This is for safety reasons to ensure we can readily identify that all participants have returned from the course.

All participants must have a signed waiver to enter the course. If you are under 18 years of age, your parent/caregiver must sign the waiver. If your parent/caregiver is not going to attend the session with you – please ask them to sign the waiver on your behalf.

Booking online is the quickest and easiest way to secure your session on the day/time of your choice. You can sign your waiver online as soon as you receive your booking confirmation. 

Absolutely! The more the merrier! Your group must have a minimum of 25 people to get the discounted price. See our “Group Sessions” page for more information.

We love to party! Our 2 hour (total) party package includes 1 x 50min session with use of the party area 30 minutes each side of the session. This allows you time before the session to catch up and then 30 minutes after the session to cut a birthday cake (BYO)

Our fully qualified and bronze medallion trained lifeguards are on duty when our park is open. Our lifeguards are easily identifiable in their red and yellow uniforms and are here to help you. We have a lifeguard ration of 1:20.

We offer self-serve lockers with a code at just $10 for the day.

We may cancel or stop sessions due to high winds, lightning, other inclement weather, or another operational or safety reason.

If we cancels or stops a session, every customer with a booking will be contacted directly using the contact details on their booking. Contact may be by phone call, email or text message.

If the tide is below 1 metre, the swing and zip line will be closed as the water is too shallow for safe use.

Each party table can accommodate up to 20 people.

Yes. Guests may bring food, including cakes, non-alcoholic drinks and eskies.

Alcohol, personal BBQ equipment and large cooking setups are not allowed. Public BBQs are available next door. This rule applies to standard visits, parties, schools and groups.

Basic cafe and snacks.