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Terms and Conditions

Get to know the policies

Terms and Conditions

The minimum age is 5 years. Children aged 5-9 years must always be accompanied by a responsible person (over the age of 10) and/or an adult.

Using your booking details – you can amend your session times or days up to 24 hours prior to the booked session. 

Tickets will not be transferred within the 24-hour period due to wet weather. The Aqua Park will only close in extreme weather conditions such as lightning storms or winds greater than 40 knots. In the event of a closure – The Aqua Park will advise booked customers by email.

POLICY & TERMS

These policies and terms apply to all activities at GC Aqua Park.

Weather

We aim to have the park open 363 days a year (every day except Christmas Day & ANZAC Day). We will only restrict our activities or close the park if the weather makes it dangerous to operate, for example: in very high winds or electrical storms.

Smoking

GC Aqua Park has a designated smoking zone. Please ask staff for more details.

Alcohol

GC Aqua Park is not a licensed venue. We do not allow BYO Food & Drinks.

Dogs

GC Aqua Park allows dogs on our premises. However, all dogs must be leashed, and owners must pick up after them.

Clothing

Please make sure you dress appropriately for your activity and weather conditions on the day.

Aqua Park

  • We supply lifejackets.
  • We are located in a saltwater tidal environment which can change from 1 meter to 3 metres in depth – so the ability to swim is a must!
  • We recommend that you also wear a rash vest for sun protection.
  • As there is currently limited shade at the park, all participants and guests are encouraged to apply plenty of sunscreens, wear a hat and appropriate clothing for hot, sunny days.

Refunds

Aqua Park tickets are non-refundable and not redeemable for cash. Tickets cannot be on-sold to another party for re-sale.

If we are unable to operate for any reason we will be happy to re-book reserved tickets for a later date.

PERSONAL INFORMATION

GC Aqua Park is committed to providing quality services. This is how we collect and manage your personal details.

Personal information is data or an opinion that identifies an individual. The kind of personal information that we collect includes: names, addresses, DOB, email addresses, and phone numbers.

We obtain this information in many ways, for example: from interviews, waivers, correspondence, by telephone, facsimile, email, via our website www.gcaquapark.com.au, from publications and the media, and from third parties.

We collect your personal information for the primary purpose of providing and marketing our services to you. We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.

Please contact us in writing if you wish to unsubscribe from our services.