At GC Aqua Park our number one priority has been and will always be the health and safety of our guests and team members.

Operations:

Following recent Government announcements, and the increase of confirmed COVID-19 cases both nationally and on the Gold Coast, the decision has been made to end our season early and close GC Aqua Park from close of business on Sunday 22 March. Our season was scheduled to end on Monday 20 April. 

This is an extremely challenging time and this is not a decision which was made lightly. The decision has been made to ensure the long-term viability and sustainability of the business, and most importantly to secure future jobs for our team members.

We are engaging with our team members to support them during this period.

We are also working actively with all levels of Government during this difficult time.

When will we re open:

We will reopen our park next season for Summer 20/21 as planned which will start around September 2020. 

Health & Safety:

Since COVID-19 emerged, GC Wake Park has worked closely with Government and leading experts to ensure that at all times it has adopted the highest level of health & safety practices and there have been no reported cases of COVID-19 at our venue.

Tickets Holders:

Please see FAQ’s below. 

Enquiries:

We encourage guests with any questions to review the FAQs below.

We thank you for your understanding and patience at this time.

-GC Aqua Park Team

 

I VISITED YOUR PARK IN THE LAST WEEK, AM I AT RISK?

There have been no reported cases of COVID-19 at our facility.

I HAVE PURCHASED TICKETS DIRECTLY THROUGH YOU, WHAT HAPPENS NOW?

We will be cancelling all direct* upcoming bookings and you will receive a credit voucher straight to your email on your booking.

*If you booked your tickets through a travel agency or third-party website, please contact them directly to assist you.

I HAVE PURCHASED TICKETS THROUGH A THIRD PARTY SELLER, WHAT SHOULD I DO?

Please contact the company the tickets were purchased from directly.

I HAVE A GIFT VOUCHER, WILL THIS BE EXTENDED?

Absolutely! All gift cards will receive an extension on their expiration date until the end of next Season 2021

I HAVE MORE QUESTIONS...

Please email info@gcaquapark.com.au for any urgent enquiries.

Note: We are currently experiencing a heavy enquiry volume and appreciate your patience as we work hard to respond to all enquiries.

WE WOULD LIKE TO TAKE THIS OPPORTUNITY TO THANK YOU ALL FOR YOUR SUPPORT OVER THE 19/20 SEASON AND LOOK FORWARD TO SEEING YOU ALL AGAIN NEXT SEASON!

-GC Aqua Park Team